About Us

CollectionCenter, Inc. Leadership

Dan Russell

Dan Russell is CEO of CollectionCenter, Inc. He is a third-generation collector on both sides of his family, and is one of fewer than 75 Certified Instructors for ACA International. Dan recently finished serving on the Board of Directors for ACA International, but continues to serve on the Agency Membership Committee.

Dan and his wife Pat have three children and five grandchildren with whom they enjoy spending their time with. While Dan is proud of having built a team of professionals that continually meet and exceed expectations, he relishes his role as Papa to his grandkids even more.

Albert Nava

Albert Nava is the Sr VP of Technology for CollectionCenter, Inc. Albert joined the team in 2017. He has years of experience in customer service, business analytics and data extrapolation. He currently oversees our IT team, Programming Team and Data Processes Team.

Albert is an avid baseball player and recently experienced a day on Coors Field with some of the retired Colorado Rockies.

Albert Nava

Albert Nava is the Sr. Vice-president of Technology for CollectionCenter, Inc. Alberta joined the team in 2017. He has years of experience in customer service, business analytics and data extrapolation. He currently oversees our IT team, Programming Team and Data Processes Team.

Albert is an avid baseball player and recently experienced a day on Coors Field with some of the retired Colorado Rockies.

Allison Latsch

Allison Latsch is the Sr VP of Business Services for CollectionCenter, Inc. She joined CCI in 2017, and currently oversees the administrative assistant and legal assistant teams. Though born and raised in Wisconsin, Allison loves the outdoors of Colorado, and spends as much time as she can soaking up the beauty.

Dani Hall

Dani Hall, Sr VP Finance, has worked for CollectionCenter, Inc. since 2003. She began her career in the collections department and additionally has overseen the Business Services Division and Legal Operations. Dani currently holds the following designations from ACA International:

  • Collection Industry Professional
  • Credit & Collection Compliance Officer
  • Healthcare Collection Management
  • Professional Collection Management

Dani’s passion is sustainable living.  She and her family often enjoy meals where everything was raised or grown on their farm.

Dani Hall

Dani Hall, Sr. Vice-president of Finance, has worked for CollectionCenter, Inc. since 2003. She began her career in the collections department and additionally has overseen the Business Services Division and Legal Operations. Dani currently holds the following designations from ACA International:

  • Collection Industry Professional
  • Credit & Collection Compliance Officer
  • Healthcare Collection Management
  • Professional Collection Management

Dani’s passion is sustainable living.  She and her family often enjoy meals where everything was raised or grown on their farm.

Kelsey Peters

Kelsey is the Sr VP Production for CollectionCenter, Inc.  She joined CCI in 2010 after graduating from South Dakota State University, and is committed to treating all with dignity and respect. Her innovative thinking and team-building skills are among her most important professional contributions.

Kelsey enjoys golfing and spending time with her family and her dogs, Derby and Bella Mae.

Ronna Denny

Ronna is the Sr VP of Client Services for CollectionCenter, Inc. She joined CCI in 2010 after graduating from Montana State University–Billings and moving to Wyoming. Ronna currently serves on the Board of Directors for the CO/WY/NM Unit of ACA International and writes a quarterly article for Collector Magazine. Ronna has earned several designations with ACA International that include:

  • Trainer Specialist
  • Professional Collection Management
  • Collection Industry Professional
  • Professional Collection Specialist
  • Credit and Collection Compliance Officer

She and her husband Sean are adjusting to life as empty nesters, while also enjoying their first grandchild. 

Ronna Denny

Ronna is the Sr. Vice-president of Client Services for CollectionCenter, Inc. She joined CCI in 2010 after moving to graduating from Montana State University–Billings and moving to Wyoming. Ronna currently serves on the Board of Directors for the CO/WY/NM Unit of ACA International and writes a quarterly article for Collector Magazine. Ronna has earned several designations with ACA International that include:

  • Trainer Specialist
  • Professional Collection Management
  • Collection Industry Professional
  • Professional Collection Specialist
  • Credit and Collection Compliance Officer

She and her husband Sean are adjusting to life as empty nesters, while also preparing to be grandparents for the first time.

Contact Us:

Consumers' please contact:

Email: Resolution Center

Phone: 800.442.2574

Creditors with an existing relationship, please contact:

Email: client.services@mycollectioncenter.com

Phone: 800.864.4416

Creditors interested in our services, please contact:

Email: sales@mycollectioncenter.com

Phone: 800.864.4416

Our Locations:

Colorado Office

5819 Lockheed Avenue, Loveland, Colorado 80538

M-F: 8am-5pm, S-S: Closed

Wyoming Office

P.O. Box 4000, Rawlins, Wyoming 82301

406 6th Street, Rawlins, Wyoming 82301

M-F: 8am-5pm, S-S: Closed