The Science of Consumer Communications

The Science of Consumer Communications

© 2022 ACA International. All rights reserved. Reprinted from ACA Daily with permission from ACA. Additional information: www.acainternational.org. Originally published in May 2022 Every debt collection communication should be not only compliant, but aligned with the...
Change Your Rev Cycle Management Style for Remote Staff

Change Your Rev Cycle Management Style for Remote Staff

Originally Published by Healthleaders Media on April 1, 2022. The COVID-19 pandemic has caused many organizations to shift staff to remote work over the last couple of years. Revenue cycle departments are no exception. The National Association of Healthcare Revenue...
Revenue Cycle Staff Shortages Push Leaders to Adapt Quickly

Revenue Cycle Staff Shortages Push Leaders to Adapt Quickly

From HFMA: Changes include the greater use of remote workers, soaring wage costs, implementation of sign-on bonuses, the outsourcing of jobs and greater use of automation, all of which may remain after the pandemic ends. Spectrum Health, based in Grand Rapids,...
Cyber Security Threats

Cyber Security Threats

Citing a “heightened threat environment,” the Nationwide Multistate Licensing System (NMLS) and Cybersecurity and Infrastructure Agency (CISA) released guidance today to help companies ensure their systems are protected from cybersecurity risks and urging them to...