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    Third-Party Debt Collectors Return $1.9 Billion in Colorado and Wyoming While Supporting 5,643 Jobs

    The Study Conducted by Ernst & Young Provides Detailed Data Demonstrating Once Again Third-Party Debt Collection Industry’s Positive Impact on the Economy

    According to a new survey conducted by Ernst & Young on behalf of ACA International, the third-party debt collection industry returned $1.9 billion to creditors, ranging from financial institutions to small businesses in Colorado and Wyoming, in 2016. The survey findings are presented in a report titled, "The Impact of Third-Party Debt Collection on the U.S. National and State Economies in 2016,”  which also shows that the credit and collection industry supported 5,643 jobs in the two states for 2016.


    “This study reinforces the significant beneficial impact the third-party debt collection industry has on the American economy,” CollectionCenter, Inc. CEO Dan Russell said. “Third-party debt collection agencies help the government and private businesses recover billions of dollars in delinquent debt that if unpaid, would adversely affect consumer prices, borrowing costs and business performance.”

    Other key findings of this important study include:​

    • Recovering Assets:  A total of $1.9 billion was recovered on behalf of creditor clients in Colorado and Wyoming. The collection of consumer debt provides a valuable benefit to American households, as third-party debt collection efforts represent $579 in savings on average per household by keeping the costs of goods and services lower.

    • Job Creation:  Third-party collection agencies in Colorado and Wyoming directly employed 3,443 people with a payroll of $184 million. Indirectly, the industry influenced the creation of 5,643 jobs.

    • Paying Taxes:  Third-party collection agencies in Colorado and Wyoming and their employees paid $24.3 million in federal taxes, and $16.9 million in state and local taxes. The ancillary impact of the industry in Colorado and Wyoming generated a total $42 million in federal taxes paid and $29.5 million in state and local taxes.

    The U.S. economy is built on the premise that those who provide credit, goods and services have the expectation of being repaid. Recovery of consumer debt by third-party debt collectors on behalf of America’s public, private and nonprofit sectors has significant effects on our nation’s economic health.


    Third-party debt collectors are engaged in their local communities as valued civic leaders, employers, volunteers, philanthropists and taxpayers. To measure the annual impacts of third-party debt collection on the national and state economies, the advisory firm Ernst & Young was commissioned to conduct surveys in the spring of 2014 and the summer of 2017.

    For more information on the economic impacts of third party debt collectors and the impacts they have on the Nation and in other states please visit ACA International at

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