Younger Americans Face More Medical Debt

Younger Americans Face More Medical Debt

From ACA Pulse, a monthly bulletin that contains information important to health care credit and collection personnel.    Recent study reveals that medical debt impacted credit scores and spending habits for Gen Z and millennial Americans, while lower-income adults...
The Science of Consumer Communications

The Science of Consumer Communications

© 2022 ACA International. All rights reserved. Reprinted from ACA Daily with permission from ACA. Additional information: www.acainternational.org. Originally published in May 2022 Every debt collection communication should be not only compliant, but aligned with the...
Change Your Rev Cycle Management Style for Remote Staff

Change Your Rev Cycle Management Style for Remote Staff

Originally Published by Healthleaders Media on April 1, 2022. The COVID-19 pandemic has caused many organizations to shift staff to remote work over the last couple of years. Revenue cycle departments are no exception. The National Association of Healthcare Revenue...
PHYSICIANS STILL KEEN ON TELEHEALTH DESPITE CHALLENGES

PHYSICIANS STILL KEEN ON TELEHEALTH DESPITE CHALLENGES

Originally published by healthleaders media on March 24, 2022.  New survey results indicate that “telehealth use will outlive the pandemic,” reported by Optum, UnitedHealth Group’s health services division, conducted fall 2021, which captured physician...