News & Blog
HFMA Daily Article – CMS warns a common hospital price transparency approach is noncompliant with new requirements
by Ronna Denny | January 5, 2021 | News, Outside Article | 0 Comments
Leave Work at the Door – Even If You Can’t Leave the House
by Ronna Denny | December 28, 2020 | News, Outside Article | 0 Comments
Havard Business Review is resharing some of their favorite tips from 2020.
HFMA Publishes Article on Hospital Finances and COVID-19
by Ronna Denny | April 8, 2020 | News, Outside Article | 0 Comments
Rural hospital finances hit hard by looming threat of COVID-19 as leaders scramble to preserve cash.
Preparing for 2021
by Ronna Denny | December 17, 2020 | Collector Magazine Articles, News | 0 Comments
End-of-the-year tasks to cross off your list.
How to Lead in Times of Crisis
by Ronna Denny | August 6, 2020 | Collector Magazine Articles, News | 0 Comments
Communication is the key to easing employees’ fears
Human Error
by Ronna Denny | May 22, 2020 | Collector Magazine Articles, News | 0 Comments
What to do when you’ve made a mistake at work.
New Managers
by Ronna Denny | October 18, 2019 | Collector Magazine Articles, News | 0 Comments
You all provide opportunities for growth within your organization. In this article we will look at what a brand-new supervisor or manager might need to be successful in their new role.
In an optimal situation, you would have been able to provide them with training leading up to their new position, in those situations your company should be continually developing a training track to leadership. The intent of this training track is to allow employees who have an interest in leadership to take a few of the available classes and thus identify themselves as having leadership aspirations.
Disclaimers
by Ronna Denny | October 18, 2019 | Collector Magazine Articles, News | 0 Comments
If you’ve been in this industry even for a brief period, you know that the only thing constant is change. While the Fair Credit Reporting Act (FCRA) and the Fair Debt Collection Practices Act (FDCPA) generally dictate the direction of our business, decisions made in current court cases often drive changes. Keeping up with those changes can be overwhelming when it comes to the disclaimer language in our notices
Casual Conversation
by Ronna Denny | October 18, 2019 | Collector Magazine Articles, News | 0 Comments
How do we create an enjoyable atmosphere on the work floor when faced with different genders, different belief systems and different generations? Research indicates that the best places to work are those where team members get along well. Such teams are more productive and report greater job satisfaction.

Developing the Ideal Billing Cycle
by Ronna Denny | October 29, 2020 | Wednesday Webinar | 0 Comments
In this 30 minute webinar, you will learn about best practices to improve your cash flow.

Improving Your Revenue Cycle During COVID-19 Webinar with Amy Canaday
by Ronna Denny | June 23, 2020 | Wednesday Webinar | 0 Comments
Covid-19 has been and continues to be impactful to your revenue cycle. In this webinar, we share some practical information that can save you valuable time, improve efficiency, and protect your bottom line. This presentation is by Amy Canaday, CCI’s Director of Business Development.