Report Finds COVID-19 Did Not Impact Medical Debt

Report Finds COVID-19 Did Not Impact Medical Debt

A study from JAMA Health Forum found the COVID-19 pandemic and the accompanying financial challenges were not associated with any changes in medical debt. Researchers analyzed trends in medical debt between January 2018 and September 2021 among 37 million people and...
First Wave of Medical Debt Credit Reporting Changes Underway

First Wave of Medical Debt Credit Reporting Changes Underway

Two of the three changes to medical debt credit reporting practices imposed by the national credit reporting agencies (CRAs)—Equifax, Experian and TransUnion—took effect on July 1. In this article, ACA International provides some insight on what to expect going...
Younger Americans Face More Medical Debt

Younger Americans Face More Medical Debt

From ACA Pulse, a monthly bulletin that contains information important to health care credit and collection personnel.    Recent study reveals that medical debt impacted credit scores and spending habits for Gen Z and millennial Americans, while lower-income adults...
The Science of Consumer Communications

The Science of Consumer Communications

© 2022 ACA International. All rights reserved. Reprinted from ACA Daily with permission from ACA. Additional information: www.acainternational.org. Originally published in May 2022 Every debt collection communication should be not only compliant, but aligned with the...
Change Your Rev Cycle Management Style for Remote Staff

Change Your Rev Cycle Management Style for Remote Staff

Originally Published by Healthleaders Media on April 1, 2022. The COVID-19 pandemic has caused many organizations to shift staff to remote work over the last couple of years. Revenue cycle departments are no exception. The National Association of Healthcare Revenue...