Managing Self-Pay with a Patient Satisfaction Mindset: Four Tips for Success
There are many pieces to the patient satisfaction puzzle. It isn’t just the care patients receive; billing and payments are becoming increasingly important. A quick recovery means little when a patient feels they’ve been subjected to an unfair billing process. If...
Seven Hidden Signs Difficult Times May Be Affecting Team Productivty
Times are tough for everyone right now. However, few people will come right out and tell you that they’re struggling. Most will slog through it, despite its effects on their productivity and health. Blame pride, the American spirit, or whatever else you want: The...
HFMA Featured Article – Healthcare Organizations Prepare for Sicker Patients in 2021 Due to Deferred Care
Healthcare organizations are bracing for a sicker patient population due to pandemic-era disruptions in care, even as they scramble to prevent that outcome. Rich Daly, HFMA Senior Writer and Editor Providers and health plans are increasingly worried that patients...
From Harvard Business Review – How Businesses Can Find “Hidden Workers”
The Covid-19 pandemic exposed who the real “essential” workers are — often low- and middle-skill workers like grocery store employees, health care aides who care for Covid-19 patients separated from their families, and warehouse workers who package and ship goods. It...
HFMA Daily Article – CMS warns a common hospital price transparency approach is noncompliant with new requirements
Dec 28, 2020 By Rich Daly, HFMA Senior Writer and editor Many hospitals face the possibility of penalties for using a non-compliant approach to meet looming price transparency requirements, advocates and advisers say. New requirements for each hospital to post...
Leave Work at the Door – Even If You Can’t Leave the House
When you’re working from home, it can be really hard to transition from work mode to personal mode, but it’s more important than ever to keep the distinction clear. Here’s how to make the switch. First, establish a routine that eases you into work...
Preparing for 2021
One of the most eventful years of our lifetime is coming to an end, and I am unsure whether to breathe a sigh of relief or gather my armor. Predicting the future is often a guessing game, so instead, let’s work on preparation. As we near the end of 2020, there...Developing the Ideal Billing Cycle
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